General Terms & Conditions

These General Terms & Conditions apply to all services provided by our social media agency. By engaging our services, the client agrees to these terms.

Our agency provides services including, but not limited to, social media management, content creation, advertising management, strategy development, and consulting. The scope of work will be defined in a separate agreement or proposal and must be approved by both parties before the start of the collaboration.

All services are delivered based on best effort and professional expertise. While we aim to achieve strong results, we do not guarantee specific outcomes such as follower growth, engagement rates, or sales results, as these depend on multiple external factors.

The client is responsible for providing all necessary materials, access, and information in a timely manner. Delays in providing content or approvals may affect delivery timelines, for which our agency cannot be held responsible.

Payment terms will be outlined in the agreement or invoice. All invoices must be paid within the stated timeframe. In case of late payment, the agency reserves the right to suspend services until payment is received.

Contracts are typically entered for a fixed period unless otherwise agreed. Early termination may be subject to a notice period or cancellation fee, as specified in the agreement.

All content created by the agency remains the property of the agency until full payment has been received. After payment, the client receives the rights to use the content for agreed purposes. The agency reserves the right to use created content for portfolio and promotional purposes, unless otherwise agreed in writing.

The client is responsible for ensuring that all provided materials (such as images, logos, and text) do not infringe on third-party rights. The agency cannot be held liable for any legal issues arising from client-provided content.

Confidential information shared during the collaboration will be treated as strictly confidential by both parties and will not be disclosed to third parties without consent.

The agency is not liable for any indirect damages, loss of profit, or business interruption resulting from the use of our services. Our liability is limited to the amount paid by the client for the specific service in question.

We reserve the right to modify these terms at any time. Clients will be informed of any significant changes.

These terms are governed by applicable local laws. Any disputes will be handled in accordance with the legal jurisdiction agreed upon in the contract.